“The level of service and professionalism I’ve received from Matt is unparalleled. I don’t know much about insurance, but Matt has always taken the time to educate me and inform me about my various options. I do business with Matt because he isn’t just trying to sell you something, he genuinely cares about his clients and their well-being.”Maria W.
"First, Esther and I want to thank each and every one of you for your concern, attention and service the last few days with the Peak 2 fire that threatened our home on Tincup Circle. I learned last night from one of our neighbors that Jared, Gage and the rest of the crew were camped outside of our house ready to protect it if the fire threatened our home. I had no idea that we had fire mitigation in our coverage so a big shout out goes to Josh for making sure we had the appropriate coverage. I want to share with you what I wrote to our extended family earlier today which expresses our feelings and thanks:
"At 7:30am this morning Esther and I decided to go up to Breck to retrieve some special things from the house including Dad's high chair and art work that could not be replaced. We were met by Jared, Gage and 3 other guys who were dispatched by our insurance company to be our own personal fire mitigation team. We had been advised by one of our neighbors that the guys were on site with their pumper truck (water and fire retardant) and 2 other trucks with their equipment. They arrived yesterday from Montana, Utah, Arizona and Wyoming. Upon their arrival they moved all of the flammable items from the deck and cleaned our gutters (what service). We arrived with a dozen donuts. Unbeknownst to us our Nationwide insurance policy contains fire mitigation coverage. Since our house is Nationwide's closest insured risk to the fire (a mile and a half) the guys were camped out at our house to protect it. I guess it pays to have Nationwide and to be the closest to the fire. The guys were great and helped us carry the art work from the house to the car. A 30 minute job for Esther and me took 10 minutes without the huffing and puffing up the steps. The other good news is that they appear to be getting the fire under control and there was much less smoke than we expected. Peak 7 is still under mandatory evacuation.
The last couple of weeks have reminded all of us of the importance of family, good health and yes, life. While it is nice to have retrieved these special pieces of art, etc. they are merely possessions. What is important and what Esther and I discussed on the way home are all of the special times that we have shared with each of you at the Tincup house. Here's to more good times and good health." If you are ever in Denver or Breckenridge we would love to show our appreciation with a cold beer and some good food. Best regards and thanks again for 'being on our side'."
Esther and John